Lay Cheng set the standard as to how a professional, experienced and trustworthy agent should be. She (together with Ryan Lee) was instrumental to my purchase journey, and the unit which I had settled on was introduced by her, based on the preferences which I had communicated. I would recommended Lay Cheng to anyone who is in the market, especially new buyers who would benefit the most from her guidance.
Lay Cheng was very committed in our search for a property. She took time to understanding our objectives (eg own stay, capital gains, proximity, etc,) and concerns. My fiance and I benefitted from her in-depth understanding of the local property market trends and transactional experience and she was able to give very acute insights on whether certain target properties could meet our goals. Incredibly responsive, service-oriented and reliably present during our entire process from exploration, search, shortlisting up to OTP issuance, and even giving post-transaction guidance. I have and will continue to strongly recommend Lay Cheng for her strong work ethic.
Laycheng is a very professional, genuine and trustworthy agent. For our buy/sell case, she has helped us way beyond what an agent should actually do. Really appreciate her sound advices for our buy/ sell journey. Highly Recommended to all consumers looking for professional and ethical agent.
Laycheng is one of the best agents that you can find. She is friendly, obliging and insightful. Laycheng has helped us way beyond what an agent should do. Our sales journey was a pretty bad and complicated case, luckily for us to have met Laycheng who helped us very much throughout this whole issue. It is very important to find an agent that is ethical, professional and trustworthy. Laycheng has them all. All buyers/ sellers who are looking for a trustworthy and ethical agent, please look for Laycheng :) Two thumbs up!
Lay Cheng was extremely on the ball and effective, without compromising our best interests. Another agent had tried to market our property unsuccessfully, but Lay Cheng stepped in and we easily had double the number of viewings and the property was sold quickly and at a competitive price! She was always clear and concise, and was able to answer our queries and address our concerns with practical solutions. We would definitely engage Lay Cheng again, and needless to say, we would recommend her to all!
I get by to know Lay Cheng when I am looking for the Stirling Residence property for investmemt. I brought a friend along as we are both looking for a property. As the govt had introduced additional ABSD to curb the properties price in July, we were informed to go down to the showflat to decide if we want the unit and all transaction have to be settled within that day before the deadlines. When we reached, Lay Cheng is already in the queue. Although the queue was long, she has volunteered to queue for us till our turn. I was extremely impressed with her professionism as we almost want to give up due to the long hour of waiting till early in the morning. She has also recommended on how to get the best loan & get her senior to explain to us on how to have additional saving when purchasing a 2nd property. She has also recommended the lawyer which is also very professional. Overall, I am satisfied with her performance.
Ms Wong is definitely an excellent agent to engage! Professionalism, efficiency, friendliness and customer service oriented have always been the core of her work ethics. She is always willing to go the extra mile for a maximum satisfaction in terms of personalized service and ensures all your needs and wants are constantly fulfilled. Kudos to her and strongly recommend others to engage her for her service.